Inside his rented house, skull is doing some code. He is currently using his usual skill in computer languages and database. Though he is out of new modern technology, he used his resource to create a new model system for the so called bpo industry. He knows that people usually dialed their number just so that they could have calls. So skull used the telecommunications data flow as a basic insight on how it should be upgrade. He choose a random calling number and link it into the so called computer system that he is currently making. He then focused on developing it even further by adding AI on it. Then he added a so called voice enhancing system just so that he could clearly visualize if his voice is loud enough to be heard during calls. "Come to think of it, maybe I should enhance it even more further by making it as a centralised software that would be able to cater lots of bpo accounts. That way, there will be this so called list of unlocked bpo accounts for them to visualize during their calls so that if they no longer like the so called account, the only thing they need to do is to call their supervisor and ask for the authentication and permission to transfer their line of works.". So skull proceed on creating the system and he named it "Centralized BPO system with integrated Artificial Intelligence". Skull took his time on creating the system from calls to IT works for 3 weeks then he planned to let it be introduced into the bpo leader of his current company. After three weeks, finally, skull finished the system. "Hello sir, this is my agent on travel account, he has this brilliant idea on how to improve the so called workflow in our industry, his name is Dionfhel Cuyno and this is his side kick, skull frostears.". The ceo of the company then shared their hands. "Thank you for the idea and the system itself finally, I find a diamond in the rough. I read the documents and then I realized, that it is actually possible. Specially this so called centralized type of system. I will try my best on convincing the other pioneering bpo leaders and that we could be able to deploy this type of system. I already informed the technical team to install the system on every computers on the field. Let's go and have a look on how Artificial Intelligence will help our Company. TL are you ready for the recording,". The TL then nodded together and escorted skull and dionfhel to the field. The leader of the BPO company then saw how agents who work on their office used Artificial intelligence on their work. The leader could see a subtitle on the screen which would easily guide the agents on their call. He could also see the audio status on the screen which says :Audible. He could also see the GPS working fine together with the main system. For thirty minutes, he could see a great response on their first try. The TL who took a video create a great smile. Then the Owner clapped his hands and all of the agents ended their call. The TLs then saw the smile on the boss faces and the boss said, go and have a great group discussion. Inform the managers that I will now have a look on administrators users interface. You said it's a centralized system so it should have a connection with other bpo company's ceo.". So the managers were escorted into the private room. Then 7 computers were available with same system. There the ceo saw his other co ceo live via zoom. "So have you deployed the system?." The other ceo then nodded and he spoke "The efficiency of Artificial intelligence on our field minimizes irrate calls, so I guess, the numbers would immediately rise from fast level. Which means a good profit. The managers also here saw your available accounts, so just incase, one of your employee wants to shift to another account, we are free to shift them.". The other managers then clapped their hands and the CEO of skulls company smiled. "Now that the system is running on two BPO company, we will have a trial test of it for one month, let us see if the system is great enough compared to our main system. Once the trial test and comparison was identified, then let me see if I can immediately send you into the research and quality team. For Now you two will be the Managers on the so called trial test, one of you should be sent into the other companies field. Managing the agent using A.I, so tl, you should supervise them and do the video recording. Once the result was identified, you will be promoted from your position. Thanks for the time, that's it, back to your stations.". The tl then asked which of them should be deployed into the other company. So skull decided to go to the other company and dionfhel should remain on their company.

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