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Anna opened her eyes to find herself buried up to the shoulders in soft, thick snow. She laughed, “Hey, you were right! Just like a pillow.” She looked up and saw Olaf’s upper half hanging onto Kristoff’s boots, sticking out of the snow. Shaking the boots, Olaf wailed,

“I can’t feel my legs! I can’t feel my legs!”

Kristoff’s head popped up from the snow. “Those are my legs.”

Meanwhile, Olaf’s bottom went running by.

“Ooh. Hey, do me a favor, grab my butt.” requested Olaf. Kristoff took Olaf’s head and placed it on his body. “Oh, that feels better.” Sven walked up and sniffed Olaf’s nose. He happily greeted, “Hey Sven!” Turning to Anna and Kristoff, he escaped Sven’s bite yet again. In a funny voice, he said, “He found us. Who’s my cute little reindeer?”

Kristoff warned, annoyed, “Don’t talk to him like that.” He went to help Anna, who was stuck in the snow. “Here.” he lifted her out easily.

“Thank you,” replied Anna. Their eyes met for a bit before Kristoff set her down. Anna asked, touching the spot where he banged his head, “How’s your head?”

“Ah! Ooh!” It seemed he was hit pretty badly. However, he held himself and waved it off with a giggle.

“I mean, it’s fine. Ah… I’m good. Ha. I’ve got a thick skull.”

Olaf commented oddly, “I don’t have a skull… Or bones.”

Kristoff didn’t like the awkward silence, “… So…” The awkwardness was killing them. He shyly asked, “Now what?”

Anna repeated in the same manner, “Now what?” Snapping out of the moment and panicking, she wondered, “Now what?! Oh! What am I going to do? She threw me out. I can’t go back to Arendelle with the weather like this. And then there’s your ice business.”

Kristoff reassured, “Hey, hey, don’t worry about my ice business.” Noticing something, he continued, “Worry about your hair.”

She thought he meant it looked bad, so she smoothened it down. “What? I just fell off a cliff. You should see your hair.” she returned, slightly offended.

“No, yours is turning white.”

She grabbed her braid and watched a strand turn white. “White?! It’s what?” she exclaimed in disbelief.

“It’s because she struck you, isn’t it?”

Anna was worried, “Does it look bad?”

Kristoff thought for a moment and assured, “… No.”

Olaf popped his head up to join the conversation. “You hesitated.”

Kristoff found the snowman all the more annoying. “No, I didn’t. Anna, you need help. Now, come on.” Saying so, he headed toward the sunset while Olaf and Sven followed.

“Okay, where are we going?” inquired Olaf.

“To see my friends.”

Catching up to him, Anna asked, “The love experts?”

“Yes. And don’t worry. They’ll be able to fix this.” He took a moment and looked over her, remembering the moment he saw the Trolls heal her as a child.

“How do you know?” questioned Anna.

“… Because I’ve seen them do it before.”

As they rounded the bend, the sun had set, and Olaf turned to Sven. “I like to consider myself a love expert.” he declared as he waddled along.

Back at the palace of ice, Elsa was distraught. She spoke to herself,

“Get it together. Control it. Don’t feel. Don’t feel. Don’t FEEL!”

She felt herself trembling. The ice along her way that formed the palace reflected her mental state. Soon, she heard ice cracking and looked around. She left a sharp wake of ice spikes behind her on the floor—they grew up the wall, taking over the castle.

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It soon turned night, and Anna, Kristoff, Olaf, and Sven had reached the Black Mountains. The Northern Lights were bright. Olaf stared at them in wonder as he rode Sven’s back. “Look, Sven. The sky’s awake.”

Behind Olaf and Sven, Anna walked with Kristoff. “Are you cold?” he asked, concerned.

“… A little.” accepted Anna. She was shivering. He reached to put an arm around her but decided against it. He looked around, wondering what to do.

“Wait, come here.” he took her hand and pulled her around a bend to a rock-lined pass. Steam vents powered by volcanic activity dotted the path. He held her hand over one.

“Oooh… That’s nice.” They continued to walk along the path, moving from vent to vent, and finally reached the same spot King Agnarr, Queen Iduna, and little Anna and Elsa had arrived in distress many years ago. As they walked toward the site, Kristoff began to explain,

“So, about my friends… Well, I say friends, well they’re more like family… Anyway, when I was a kid, it was just me and Sven… Until they took me in.”

Anna was moved. “They did?” she asked.

Kristoff accepted and went on nervously, “Yeah. I don’t want to scare you, but they can be a little bit inappropriate… and loud… They’re also stubborn at times and a little overbearing. And heavy. Really, really heavy. But they’re fine. You’ll get it. They mean well.”

Anna touched his arm. “Kristoff, they sound wonderful.”

He only smiled, happy that she had understood. “Okay then…” he started as they entered the area. Rocks surrounded him. As himself and Sven moved around the rocks and greeted them, Olaf and Anna stood dumbfounded. “… They’re rocks.”

Olaf realized and told Anna, covertly, “I’ll distract them while you run.” He pretended to speak loudly and deliberately to the rocks. “Hi, Sven’s family. It’s nice to meet you.” Again, he urged under his breath, “Anna, because I love you, I insist you run.” He again announced to the rocks, “I understand you are love experts! Why aren’t you running?”

Anna snapped out of her shock and started to back away. “Okay. Um… I’m gonna go--”

Just then, the surrounding rocks started to roll. Panicking, she called out, “Kristoff!” Olaf lighted up and chased the rocks, who surrounded Kristoff and revealed themselves all at once—they were the Trolls. Bulda, the she-troll who had given Kristoff a mother’s love and care, was the first to welcome him.

“KRISTOFF’S HOME!” she exclaimed aloud, happily.

“Kristoff!” “Kristoff’s home!” “It’s been too long!” “Kristoff’s home!” celebrated the rest of the trolls. They longed Kristoff’s attention. A troll pulled him down with a boulder’s strength.

“Oh, lemme look at you.” Another tried to pull his clothes off.

“Take off your clothes; I want to wash them!” demanded the troll. Kristoff wasn’t comfortable with the idea. Holding up his pants, he exclaimed, “Ah! No. I’m going to keep my clothes on. Thank you.”

He turned and addressed all the trolls, “Great to see you all. Where’s grandpa?”

A little troll replied, “He’s napping. But look, I grew a mushroom!”

A little scout paraded proudly, “And I earned my fire crystal.”

Another older, grumpy troll informed, “I passed a kidney stone.”

“Pick me up!” required a young troll. He jumped onto Kristoff’s arm, which almost sank under the weight of him. Anna stood and stared, confused. But then she realized.

“Trolls? They’re trolls!” she declared aloud. This quickly grabbed the Trolls’ attention. They blinked, and Bulda cried,

“… He’s brought a girl!”

Trolls instantly surrounded Anna. They body-scruffed and rolled Anna over to Kristoff, and she fell into his arms. “What’s going on?” asked a confused Anna.

“I’ve just learned to roll with it.”

Bulda climbed up on the other trolls and inspected Anna. “Let me see. Bright eyes. Working nose. Strong teeth. Yes, yes, yes. She’ll do nicely for our Kristoff.”

Anna politely objected, “Wait. Oh. Um. No.”

Kristoff backed, “You’ve got the wrong idea. That’s not why I brought her here.”

Anna complied nervously, “Right, we’re not. I’m not…” she laughed uncomfortably, not knowing what to say.

Bulda moved closer to her, “What’s the issue, dear? Why are you holding back from such a man?”

The Trolls began to sing about all of Kristoff’s flaws and petty weaknesses. Embarrassed, he tried to stop them.

“Can we just stop talking about this?! We’ve got a real actual problem here.”

They ignored him and continued in what became nothing less than a humiliating personal exposition for Kristoff. Anna found some details inappropriate, while she found some others pretty cute. Throughout, Anna and Kristoff had to keep dodging trolls. The girl trolls swept Anna away while the boy trolls took Kristoff. He was already gravely embarrassed.

“Enough! She’s engaged to someone else. Okay?!”

The Trolls fell silent for a moment and then thought of a plan—marry them off right now! The pair were dressed in moss, lit by shimmering crystals. By the sheer force of numbers, they both were ushered into a pit. Kristoff looked like a troll king and Anna, a queen.

A troll priest asked, “Do you, Anna, take Kristoff to be your trollfully wedded--”

Anna was thunderstruck, “Wait, what?”

The priest clarified, “You’re getting married.”

Just then, Anna collapsed. Kristoff caught her as she shivered. “Anna?”

He pulled off her cape and hat. “She’s cold as ice.”

Soon, the same older and heavier troll who helped King Agnarr years ago appeared, moving through the crowd.

“There is strange magic here!” detected the elderly troll.

“Grand Pabbie!” called Kristoff.

Grand Pabbie told, “Bring her to me, Kristoff.”

Kristoff helped Anna over. Pabbie looked into her weak eyes.

“Anna, your life is in danger. There is ice in your heart, put there by your sister. If not removed to solid ice, you will freeze, forever.” warned Grand Pabbie.

“What? No.”

“So remove it, Grand Pabbie.” Begged Kristoff.

“I cannot. I’m sorry, Kristoff: if it was her head, that would be easy. But only an act of true love can thaw a frozen heart.” concluded Pabbie.

“An act of true love?” wondered Anna.

“A true love’s kiss, perhaps?” suggested, Bulda, googly-eyed to her husband. A bunch of trolls gave each other kisses.

Anna shivered again and collapsed into Kristoff’s arms as more of her hair turned white. “Anna, we’ve got to get to Hans.” declared Kristoff, determined.

Anna agreed, still weak. Kristoff turned to Sven, “Help us out, Sven.”

He grabbed his antlers, and Sven pulled them out. Kristoff helped Anna onto the reindeer and hopped up behind her.

“Come on, Olaf!” called Kristoff.

Sven took Olaf—the snowman grabbed his tail and rode with them.

“I’m coming! Let’s go kiss Hans. Who is this Hans?”