In a quiet mountainous village, Mr. Pines, or "The Gatekeeper of Christmas," runs a small shop of Christmas cheer called Noel. In truth, the shop was a failure when it came to selling anything, and it was a miracle that it had stayed open for so many decades. That was because "The Gatekeeper of Christmas" only sold his prized decorations to those he deemed worthy, and he was not an easy one to impress. So when he sees more promise in his granddaughter, Natalie, than anyone else, you know she would be someone special. Join Natalie as she grows from little girl with a dream, to the young woman who will one day take over Noel, spreading Christmas cheer to all she comes in contact with, and yes, that even means her grinch of a father too!